Healthcare

  • How to Focus on Patient Centricity and Role of Quality Management
    With changing culture and healthcare reform, we are moving from a physician/provider centered focus to a customer (patient) centered focus, which means we have to change how we operate in the various functions of healthcare environments, especially in Quality...
  • This webinar will cover the OSHA compliant policies, procedures and protocols you must have in place to perform a thorough, objective and professional investigation in the event of an accident or the near miss of an accident in the...
  • There has been a trend towards higher settlements payments. There were 7 recent settlements over $1 million including $5.5 million, $3.9 million, and $2.75 million and 12 overall resolutions settlements. In 2017, there was continued HIPAA enforcement with a...
  • There has been a trend towards higher settlements payments. There were 7 recent settlements over $1 million including $5.5 million, $3.9 million, and $2.75 million and 12 overall resolutions settlements. In 2017, there was continued HIPAA enforcement with a...
  • Description : Customer service success must start from the inside. An organization must exhibit exceptional internal customer service in order to truly provide exceptional service to their external customers – this is true regardless of industry or company size....
  • Understanding the HIPAA Security Privacy Rules Jay Hodes Compliance Trainings
    The U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR) implemented a number of provisions of the Health Information Technology for Economic and Clinical Health (HITECH) Act, enacted as part of the American Recovery and...
  • Sale! HIPAA
    The U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR) implemented a number of provisions of the Health Information Technology for Economic and Clinical Health (HITECH) Act, enacted as part of the American Recovery and...
  • Sale!
    How much time do you spend searching for things to get your work accomplished? Do you leave your work area repeatedly to retrieve items? How about the time it takes to find documents saved in your computer system? How...
  • Every day, most organizations are faced with some type of problem – from minor to major issues. Having a common problem solving method can help foster teamwork in improvement efforts and projects. This session highlights the value of the...
  • Sale!
    Every day, most organizations are faced with some type of problem – from minor to major issues. Having a common problem solving method can help foster teamwork in improvement efforts and projects. This session highlights the value of the...
  • Every day, most organizations are faced with some type of problem – from minor to major issues. Having a common problem solving method can help foster teamwork in improvement efforts and projects. This session highlights the value of the...
  • Every day, most organizations are faced with some type of problem – from minor to major issues. Having a common problem solving method can help foster teamwork in improvement efforts and projects. This session highlights the value of the...