Healthcare

  • Whether you work on projects or improvement initiatives, you will benefit from this session that integrates the commonalities of Lean and Project Management. Both methodologies are focused on leading some type of change in your organization, from departmental to...
  • Description : Customer service success must start from the inside. An organization must exhibit exceptional internal customer service in order to truly provide exceptional service to their external customers – this is true regardless of industry or company size....
  • Understanding the HIPAA Security Privacy Rules Jay Hodes Compliance Trainings
    The U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR) implemented a number of provisions of the Health Information Technology for Economic and Clinical Health (HITECH) Act, enacted as part of the American Recovery and...
  • Sale! HIPAA
    The U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR) implemented a number of provisions of the Health Information Technology for Economic and Clinical Health (HITECH) Act, enacted as part of the American Recovery and...
  • Sale!
    How much time do you spend searching for things to get your work accomplished? Do you leave your work area repeatedly to retrieve items? How about the time it takes to find documents saved in your computer system? How...
  • Every day, most organizations are faced with some type of problem – from minor to major issues. Having a common problem solving method can help foster teamwork in improvement efforts and projects. This session highlights the value of the...
  • Sale!
    Every day, most organizations are faced with some type of problem – from minor to major issues. Having a common problem solving method can help foster teamwork in improvement efforts and projects. This session highlights the value of the...
  • Every day, most organizations are faced with some type of problem – from minor to major issues. Having a common problem solving method can help foster teamwork in improvement efforts and projects. This session highlights the value of the...
  • Every day, most organizations are faced with some type of problem – from minor to major issues. Having a common problem solving method can help foster teamwork in improvement efforts and projects. This session highlights the value of the...
  • Sale!
    This session introduces key Lean principles and how it applies to the healthcare industry. Learning these principles can help you and your organization realize improvements in business and clinical functions as well as the built environment. Financial benefits are...
  • Organizations that are truly focused on service excellence realize the necessary connection to system-wide process improvement. And, healthcare employees who understand how their job links to patients in some way are more likely to know the importance of service...
  • This training program will focus on employee leave abuse under FMLA, ADA, and Workers’ Comp. It will help participants get a working knowledge of how an employer can minimize a company’s exposure to employee abuse of family and medical...